Protecting the privacy of our youngest users is fundamental to our mission and business. We are committed to the following principles to protect children’s personal information:
We do not collect personal information of a child we know to be under 13 without the consent, and active participation, of a parent.
We collect only as much personal information as is reasonably necessary for the child to use the Neon Wild Platform.
We do not display targeted ads to child users in Neon Wild.
We do not use or disclose data collected from child users for targeted advertising or marketing purposes.
We believe that parents should have control over their child’s data.
We will not knowingly retain a child’s personal information after it is no longer needed for the purpose for which it was collected.
We will never sell or rent a child’s personal information to third parties, unless the sale is part of a corporate transaction, such as a merger, acquisition, bankruptcy, or other sale of assets.
We employ industry-standard network security and encryption technology to protect children’s personal information.
We do not permit children under 13 to create an account and do not knowingly collect personal information from children under the age of 13 without the consent and at the direction of a parent.
Parents who create an account or purchase a subscription to the Platform may set up a child profile associated with the parent’s account so that children under 13 may access the Neon Wild Platform under the parent’s supervision. Each child user profile must be associated with a Parent account, and the parent must sign into the account and select the child profile before the child may use the Platform. We take special precautions to collect only as much information as is reasonably necessary for the child to use the Neon Wild Platform and to ensure that parents have access to and control of their child’s use of the Platform.
Profile Information. We ask you, the parent, to provide personal information about the child, such as a name or nickname, age or grade and reading level, to create the child’s profile. Neon Wild does not request any additional personal information from the user of the child profile.
Usage Information. We collect information about the child’s use of the Platform.
We use this information to provide the Platform to you and your child and to personalize the user experience. We send email communications only to you, the parent, at the email address you provided during account creation to communicate messages about the Account.
Device Information. When a child user accesses the Platform through your parent account, we automatically collect usage information and information about the device used to access the Platform. For example, we collect the IP address, device type, browser type and version, operating system name and version, and may collect a persistent identifier or unique ID that allows us to identify the browser, mobile device, or account. We may also collect the device’s location data, or we may approximate location by analyzing data like IP address. This information is typically collected through cookies or similar tracking technologies, and we may use third-party providers to collect this information on our behalf. We collect this information to help us understand usage, to diagnose problems and provide support, to administer our Platform, facilitate navigation, display information more effectively, to remember users’ settings and preferences, to personalize the user’s experience while using the Services, and to recognize a user’s computer or device in order to assist your use of the Services and for security purposes.
We share or disclose your child’s personal information in limited circumstances. We do not permit a child profile user to communicate with others through the Platform, though you can send messages to your child within the Platform and your child can respond to you using preselected phrases, emojis, or images.
We may otherwise share or disclose a child’s personal information as needed to provide our Platform or with your consent or permission. For example, we share information with our trusted third-party service providers who provide services to us or on our behalf, such as website hosting and customer support services, information technology and related infrastructure provision, and other services. We may also share personal information if we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, our users or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
If Neon Wild becomes involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of its assets, a child’s personal information may be transferred or disclosed in connection with the business transaction, subject to any applicable laws.
We may also share aggregate or de-identified information in a manner that cannot be reasonably used to identify an individual user.
You may access, review, or modify the personal information we have collected about your child profile at any time by signing into your parent account.You may also email us at firstname.lastname@example.org or write us, at the address below, to request to review or request deletion of the information we have collected from your child through the Platform. You may refuse to permit any further collection of your child’s information by no longer providing the child user access to the Platform through your parent account.
Unless you submit a deletion request, we will retain the personal information collected from you and your child for as long as necessary to provide the Platform and will thereafter de-identify or delete the child’s personal information.
Neon Wild, Inc.
295 Madison Ave., Suite 977
New York, NY 10017
Last Updated: October 5, 2022
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